Refund Policy
Select the appropriate refund policy below.
General Policy
While most of our offerings have dedicated refund policies outlined in the specific tabs above, this general policy applies to all other digital products and services not explicitly covered elsewhere.
Standard No-Refund Policy
Unless specifically mentioned in one of the dedicated policies on this page, we do not offer refunds on our digital products or services. This includes but is not limited to:
- Digital downloads and templates
- One-time consultations or strategy sessions
- Access to exclusive content or communities
- Custom digital services or implementations
- Workshops and masterclasses
- Any other digital products not covered by specific policies
Why This Policy
Digital products and services are delivered immediately upon purchase and cannot be "returned" in the traditional sense. Once you have access to our intellectual property, knowledge, or digital assets, the value has been transferred.
Before You Purchase
We encourage all customers to:
- Review all product descriptions carefully
- Check if a specific refund policy applies to your purchase
- Contact us at team@itsbyrobin.com with any questions before purchasing
- Ensure the product meets your needs and requirements
Exceptions
Refunds may be considered on a case-by-case basis only in instances of:
- Technical issues preventing access to purchased content
- Duplicate purchases made in error
- Billing errors or unauthorized charges
Note: This general policy is subject to change at any time. Any changes will apply to future purchases only. If you have questions about whether a specific product or service is refundable, please contact us before making your purchase.